Frequently asked questions

How can I request for a quotation?

You can request a quote via the quotation form. You can find the form here.

You will then receive a quote by mail. After agreement you receive an invoice.

 

How can I place an order?

You can mail your order to studio@dekartonnerie.com.

You will receive an invoice by mail. After you have paid the invoice, I schedule the order.

 

What is the delivery time for the customized products?

I make every product by hand with the highest quality requirements.

The average delivery time is 4-6 weeks. Do you want to take this delivery time into account when ordering? 

 

Is there a USB with custom products? 

Some products come with a usb, this is indicated with the product.

 

What colors of linen can I choose?

You can find the different colors of linen here.

 

What color ribbon can I choose from?

You can find the different colors of ribbon here.

 

On which colors can my logo be printed?

Your logo can be printed on light colors of linen. A colored logo is most beautiful on white linen.

 

How do I submit my logo for printing on linen?

I like to receive your logo as a jpg file. In the color and size of the final print.

 

In which fonts is printed text possible?

I can print all Word fonts. I can also download fonts. Please indicate which font you want with your order and I can see if I have it or if I can download it.

 

How do I submit my logo for foil printing?

I would like to receive your logo as a vector file (.ai or .eps) in the desired format.

 

Which colors foil can I choose from?

You can choose gold, silver, rose gold & copper.

 

Which fonts for foil printing can I choose from?

You can find the different fonts here.