policies

Cancellation

Orders may be cancelled up to three business days after receipt of payment.

 

Damages

De kartonnerie takes great care crafting, packaging, & shipping the products. Please inspect every item once you have received your shipment.

You have seven days upon receipt of your order to report any defects that may have occurred during transport. 

Please sent an email to studio@dekartonnerie.com to report a damaged product.

 

Payment

You can pay via Paypal or bank transfer.

 

International orders

For details on international shipping availability, charges, & tracking, please read the shipping & returns information.